Hey, I'm the person behind Whizchat.

I'm a software developer with over a decade of experience building things for the web. I'm also a dad, based in sunny Australia.

Whizchat is my own business. No big team, no investors, no complicated corporate structure. Just me, building a product I believe in.

Why I started Whizchat

Customer support shouldn't be complicated or expensive.

When I started exploring AI customer support, I noticed a frustrating gap in the market.

On one side were basic chatbots that struggled to give accurate answers, often making things up and leaving customers more frustrated than when they started.

On the other were powerful, polished platforms with complex pricing and features most small businesses would never need.

I wanted something in the middle. A genuinely capable AI support platform that's easy to use, reliable, and affordable for everyday businesses.

So, in 2026, I started building Whizchat.

Built around a few simple principles

Honest answers, not confident guesses.

AI isn't perfect, and pretending otherwise doesn't help anyone. Whizchat learns from your website, documents, and the information you provide. When it doesn't know something, it says so and hands the conversation to a real person on your team, rather than inventing an answer.

You're always in control.

AI should make your job easier, not take control away from you. You can see what your agent knows, improve its answers, and jump into any conversation whenever you like.

Good software should be affordable.

You shouldn't need an enterprise budget to give your customers great support. I'm building Whizchat to offer the capabilities of much larger platforms, without the complicated pricing or unnecessary overhead.

Proudly built in Australia.

Whizchat is an Australian-owned and operated business. Subscriptions are month to month, and there are no setup fees or long-term contracts.

Just getting started

What began as a simple AI chat widget has grown into something much bigger.

Today, Whizchat brings AI-powered conversations, a shared team inbox, customer contacts, analytics, and lead capture together in one place.

And there's plenty more I plan to build.

I'm particularly excited about moving beyond AI that simply answers questions, towards AI that can actually help customers get things done, while keeping businesses in control.

My goal isn't to build the biggest customer support company in the world. It's to build one of the best products for the businesses that use it.

Thanks for checking out Whizchat. It means a lot.

Peter, Founder of Whizchat