Everything the agent knows, in one place
Training, instructions and a playground moved out of Settings into their own Agent area, and the knowledge base became questions and answers you write in your own words, with no fixed set of topics to squeeze them into.
- Unlimited question-and-answer pairs replace the six fixed knowledge topics.
- A playground that answers exactly as a visitor would, and shows which of your answers it matched and how closely.
- Questions your agent couldn't answer are collected into a review queue, with how many people asked.
- Nothing generated is ever live until you accept it.




